Privacy Policy
Last updated October 21, 2026.
Information we collect on this website
When you book a visit, NP Apothecary collects the details you enter: your name, email address, phone number, date of birth, the visit you chose, your preferred time, whether you are a new or returning patient, and your text message and newsletter choices. We do not ask for health details on this website.
Your health information
Health history, symptoms and medical records are collected only through our secure patient portal and intake forms, and are protected in accordance with HIPAA. Our Notice of Privacy Practices, provided when you become a patient, explains how protected health information is used and your rights.
How we use information
We use booking details to schedule and confirm visits, send intake forms and visit links, send reminders, answer your questions and, if you asked for it, send our newsletter.
Text messages
If you check a text message box on our booking form, we may text you about your appointment, reminders and scheduling or, if you chose it, about news and offers. Consent is optional and never a condition of booking. Message frequency varies. Message and data rates may apply. Text HELP for help and reply STOP to opt out at any time.
How we share your information
We do not sell or rent your personal information. We share information only with service providers who help us run the practice (such as our scheduling, patient portal, supplement dispensary and hosting providers) under confidentiality obligations, or where required by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Contact
Send privacy questions to hello@npapothecary.com.